Privacy Policy

We collect only what we need to respond to you properly. When you submit an inquiry form, we record the details you provide — typically your name, phone number, optional email address, preferred locality, budget range and the description of your requirement. Alongside this, we store the page you inquired from, the date and time of submission, and basic referral information (such as the campaign or search source that brought you to the site) so we can understand which outreach is useful.

If you speak with us by phone, WhatsApp or email, we keep a record of that correspondence — including notes made by our advisors during follow-up calls — so that any member of the team can continue the conversation with full context.

We do not collect payment information, government identification numbers, or sensitive personal data through this website. Documents such as KYC papers or property paperwork, when a transaction progresses, are collected and handled directly by our advisors through separate, agreed channels.

Information you share is used to respond to your inquiry, understand your requirement, prepare and share relevant shortlists or advisory material, schedule site visits, follow up on conversations you have begun, and maintain the internal records necessary to serve you competently.

We use aggregate, non-identifying patterns (such as which pages are read most) to improve the website and the clarity of our writing. We do not sell your information, and we do not rent or trade it to any third party for marketing purposes.

Every inquiry form on this site includes an explicit consent checkbox — an inquiry cannot be submitted unless it is ticked. By ticking it, you permit Altiora Realty to contact you by phone, WhatsApp, email or SMS regarding the requirement you described. Consent is specific to your inquiry; ticking it does not subscribe you to bulk marketing lists.

You may withdraw permission at any time — simply tell the advisor speaking with you, or write to us through the contact page. We will stop outreach promptly and confirm in writing.

This website uses only the cookies and local storage strictly necessary for it to function — for example, to remember interface preferences and to protect inquiry forms against abuse. No advertising or cross-site tracking cookies are set by us. If an analytics tool is enabled in future, it will be disclosed here along with the provider used, and it will be configured to respect your browser’s do-not-track setting where supported.

Inquiries submitted through this website are stored in Altiora Realty’s own secured systems, with access limited to the advisory team members who need it to serve you. We apply reasonable technical and organisational safeguards appropriate to the sensitivity of the data, including restricted access and transport encryption.

We share your information only as needed to serve your inquiry — for example, with a developer or seller whose property you have asked us to pursue, or with a statutory authority where a transaction requires it. Any such sharing is limited to what the specific matter requires. We may disclose information if legally compelled by an order of a competent authority; where lawful, we will inform you before doing so.

Inquiry records are retained for as long as needed to serve your requirement and for a reasonable period thereafter to meet record-keeping expectations that apply to property intermediaries. If an inquiry does not progress, we periodically prune stale records. You may ask us to delete your inquiry record earlier — see your rights below.

You may ask us, at any time: for a copy of the personal details we hold about you; for correction of anything inaccurate; for deletion of your inquiry record where no legal obligation requires us to keep it; or that we stop contacting you. To exercise any of these, send a request through the contact page or tell your advisor directly. We respond to verified requests within a reasonable period, typically within seven working days.

Questions about this policy, or about how your information has been handled, can be raised with Altiora Realty through the contact page. If direct contact details are not yet published there, the inquiry form will route your message to the team member responsible for privacy matters.

This policy was last reviewed in 2025 and may be updated from time to time; the version published on this page is the one that applies.